Service Terms

Quotes and pricing

Quotes are based on the information and photos you provide. If the actual condition of the home differs substantially from what was described, pricing may be revised before work begins.

Heavy-condition jobs may require photos or an in-person walkthrough before we can give a price.

Add-ons — inside the oven or refrigerator, inside cabinets, interior windows, heavy pet hair, excessive trash removal, laundry or linen changes, and similar requests — cost extra unless they're written into your quote.

What to tell us in advance

Before your visit, please let us know about:

• —Pets in the home
• —Fragile or delicate items
• —Access issues, parking, gates, or keys
• —Alarm systems and entry codes
• —Any other special concerns or areas to avoid

Valuables

Please secure cash, jewelry, medication, documents, and other important personal items before we arrive.

Work we can't take on

ClearMethod may decline or stop work that is unsafe or outside normal residential cleaning — including hazardous or biohazard conditions, pest infestations, mold remediation, and other specialized work. When that happens we'll tell you and, where we can, point you toward a specialist.

If conditions are different than described

If we arrive and the home is materially different from what was described, we may stop and re-quote the job. Nothing changes without your approval first.

Payment

Payment is due at completion of the cleaning unless another arrangement is agreed upon in advance.

Cancellations and rescheduling

A cancellation and rescheduling policy will be added here. Until then, contact us as early as you can and we'll work it out.

Questions

Anything here you'd like clarified before booking? Contact ClearMethod: